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Contact Details

Literature Requests

To request hard copies of our literature please call 0800 587 5051.

Lines are open on weekdays from 9am to 5pm UK time.

If you require literature for blind or partially sighted customers please contact us on the details above and we will endeavour to provide documentation to meet your needs.

Client Services and Dealing

To place a deal or request information on investments:

From within the UK

Tel: 0800 587 5051

Fax: 0870 889 0540

From outside the UK

Tel: + 44 (0)1268 44 3920

Fax: + 44 (0)1268 44 1453

Lines are open on weekdays from 9am to 5pm UK time.

Postal Address

Neptune Investment Management
PO Box 9004
Essex CM99 2WR

Please note that for security purposes phone calls to Neptune may be recorded and monitored. Neptune will never contact investors by phone or email requesting personal details or account information. If you receive such a request, please notify us and do not respond to it.

Need advice?

If you are an individual investor and unsure which of our funds, if any, are most suitable for your circumstances, you should contact an authorised financial adviser.

If you do not already have a financial adviser, help can be found at the Institute of Financial Planning or on the Unbiased website (links to these sites have been provided below). Neptune Investment Management is not authorised to provide advice to individuals on their investments either directly or via wrapped products such as ISAs.

Institute of Financial Planning

Unbiased website


If you need to make a complaint about any element of the product or service you have received from Neptune, please write to the Complaints Department, Neptune Investment Management Limited, PO Box 9004, Chelmsford CM99 2WR. A copy of our complaints procedure is available from us on request. If you are still unsatisfied following our review of the complaint, you also have the right to refer your complaint directly to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. If we are unable to meet any of our obligations to you, you may be entitled to compensation under the Financial Services Compensation Scheme. A statement detailing your rights to compensation is available on request.

Telephone 0800 023 4567

Email [email protected]


Press Enquiries

For press enquiries please contact MHP on 020 3128 8100 or [email protected].

Fraud alert

Be aware of scams by fraudsters imitating legitimate fund management firms. Please contact us if you suspect any communications from Neptune to be fraudulent.

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Neptune Approach

Our real world research focuses on questions where differences of interpretation by investors are large. We believe that strong outperformance can be achieved by correctly interpreting changes in the real world, from industry disruption through to individual company strategies.

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Contact us

Client services and dealing
To place a deal or request information

Tel: 0800 587 5051
Fax: 0870 889 0540

Literature requests
To request hard copies of our literature

Tel: 0800 587 5051

Lines are open on weekdays from 9am to 5pm UK time.

All 0800 numbers are free of charge to call from fixed line and mobile phones.

How to invest

Neptune funds can be invested in directly by filling out an application form, which can be downloaded on our Literature Library page.

Our funds are also available across a number of fund supermarkets and life company platforms.

Need advice

If you are an individual investor and unsure which of our funds, if any, are most suitable for your circumstances, you should contact an authorised financial adviser.

Use the following link to find a local Independent Financial Adviser

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Essential literature on our fund range and useful investment guides.

Fund literature

Find our latest monthly factsheets, in addition to Key Investor Information Documents, Prospectuses and Application Forms.

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Fund literature

Investing with Neptune

Investing with Neptune brochure Download Investing with Neptune brochure Download

An introduction to our investment approach and fund range.

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Our funds

Neptune has a wide range of funds to suit the needs of most investors, from global portfolios to more specialised regional funds.

About us

We are an award-winning investment management company offering a range of funds suitable as long-term investments.

Investment approach

We believe that in an increasingly globalised world, equities should be viewed at an industry or sector level, rather than taking a traditional regional approach.

Our approach to investing

Investment Team

We have a fully integrated team-based investment process which sees the investment team working together to analyse industry sectors globally.

Meet our Investment Team

Board of Directors

The Neptune Board of Directors carries a wealth of experience in financial services.

Read about our Directors

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Powering Investment Returns

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Introduction to funds

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Guide to income investing

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