Neptune

Investment Professional

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Investment Professional

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Get in touch

Head office

Neptune Investment Management
3 Shortlands
London W6 8DA

Tel: 020 3249 0100
Fax: 020 3249 0123
Email: enquiries@neptune-im.co.uk

Press enquiries

For press enquiries please contact MHP on:

Tel: 020 3128 8100
Email: neptune@mhpc.com

Hugo Morrissey

Sales Manager – North & Scotland

Mob: 07850 770 453

Email: hugo.morrissey

Harry Nolan

Sales Manager – London & South East

Tel: 020 3249 0192

Mob: 07970 231 379

Email: harry.nolan

Client services & dealing

To place a deal or request information on investments:

Lines are open on weekdays from 9am to 5pm UK time. All 0800 numbers are free of charge to call from fixed line and mobile phones.

Adviser Support line

Tel: 020 3249 0234

Please note that for security purposes phone calls to Neptune may be recorded and monitored. Neptune will never contact investors by phone or email requesting personal details or account information. If you or your clients receive such a request, please notify us and do not respond to it.

How to invest

Neptune funds can be invested in directly by filling out an application form, which can be downloaded on our Literature page.

Our funds are also available across a number of fund supermarkets and life company platforms.

Literature requests


To request hard copies of our literature please call 0800 587 5051.

Lines are open on weekdays from 9am to 5pm UK time.


If you require literature for blind or partially sighted customers please contact us on the details above and we will endeavour to provide documentation to meet your needs.

Complaints

If you need to make a complaint about any element of the product or service you have received from Neptune, please write to the Complaints Department, Neptune Investment Management Limited, PO Box 9004, Chelmsford CM99 2WR. A copy of our complaints procedure is available from us on request. If you are still unsatisfied following our review of the complaint, you also have the right to refer your complaint directly to the Financial Ombudsman Service at Exchange Tower, London E14 9SR. If we are unable to meet any of our obligations to you, you may be entitled to compensation under the Financial Services Compensation Scheme. A statement detailing your rights to compensation is available on request.

Fraud alert

Be aware of scams by fraudsters imitating legitimate fund management firms. Please contact us if you suspect any communications from Neptune to be fraudulent.

Report suspicious activity